Frequently Asked Questions for Spyic on Non-Jailbroken iOS Devices
Or check FAQ - General alternatively.
How does Spyic's non-jailbroken version work?
If you choose to use Spyic with a non-jailbroken iPhone or Ipad, then it'll monitor the uploaded iCloud backup instead of the device itself.
You'll need the iCloud credentials of the target device. Spyic for non-jailbroken devices is impossible to detect. It can also be set up 100% remotely.
Ensure you're legally-compliant before using Spyic: https://spyic.com/legal-info.html
How does it work?
Spyic connects to the iCloud account linked to the target device, as opposed to the device itself. As soon as new information is uploaded to the iCloud account, Spyic copies it and shares it with you.
Note: Spyic will monitor one device at a time. It will provide you with updates every 24 hours.
Note: In case your target device did not synchronize any data to iCloud, Spyic won't have any updates available.
How can I purchase a Spyic subscription?
Please take a look at our pricing page: https://spyic.com/pricing.html
After you've made the purchase, sign up for a Spyic account and then follow the installation prompts. The process takes only a handful of minutes.
Spyic should only be used for legal purposes: https://spyic.com/legal-info.html
Which features do I get with the non-jailbroken version of Spyic?
Here is a list of features offered by the non-jailbroken version of Spyic: Contacts, Call Logs, Text Messages(including iMessages), Browser History, Calendars, WhatsApp, LINE, GPS Location, Installed Applications, App Photos, and App Videos.
Will you offer more features on the non-jailbroken version in the future?
Yes, we will. Our developers are hard at working trying to find a no-jailbreak workaround. We hope to offer Facebook, Snapchat, Skype, Hangouts, Instagram, Viber access, among other things.
When should I select the "BackUp Now" option in "Settings > iCloud > Storage and BackUp?" Do I have to do this every time I want Spyic to provide me with updated info?
Tap/select it only once when connecting the target device to your account. You won't ever have to do it again. Logs will be updated automatically every 24 hours.
When do I get updated monitoring data from Spyic?
The update interval depends on the update interval set on the target device. Spyic makes information available to you as soon as it's uploaded to iCloud. If you have access to the target device, use the Settings>iCloud>Backup>Back Up Now option to instant sync with the Spyic-linked iCloud account (minimum 1 hour after previous updates).
What do I do if the logs aren't being updated?
• Check to see if iCloud Backup is enabled on the target device.
• Ensure the target device is connected to Wi-Fi.
• See if the target device is turned on and plugged in.
• Unlock the target device if locked.
• All iCloud backup selections are set to green.
Without the prerequisites mentioned above, Spyic can't fetch updates.
Also, note that when you install Spyic the first time, you need to switch on iCloud Backup manually to avoid future problems with auto-updates.
Can I monitor several iCloud backups under 1 subscription?
It depends on your purchased subscription. If you bought the Premium version, you'll only be able to monitor one target device. This is the device you set up during the installation.
The Family and Business versions offer monitoring for more than 2 devices.
What do I do if the phone doesn't connect to the target iCloud account?
In case the target iCloud account doesn't get linked to Spyic, please recheck the login credentials.
Note: It takes time for Spyic to sync up with iCloud.
What happens if I turn off "iCloud Backup" in "Settings>iCloud"
It'll stop Spyic from fetching new updates. You'll still be able to access the old data/updates on your account.
Can I get my money back for the non-jailbroken version of Spyic?
That depends on your individual case. Please read our refund conditions: https://spyic.com/refund.html
I tried everything but I still can't get any backup data. What do I do?
Check to see if Apple's two-factor authentication is enabled. Spyic won't work with that enabled as of now.